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Order Status Change Notifications30-Jan-2012

This is an essential e-commerce feature for keeping paying customers up to date with the status of their online order. We want to make sure that when a order status is changed, customer will be notified of the new order status. For example, when an order is shipped, an automated email is sent to tha.. 

Important Security Policy Updates14-Dec-2011

Effective December 14th 2011 we will be updating the way we handle CRM user passwords, for security reasons. In order to achieve a greater level of security, we are going to update some of our Admin Console user interfaces and CRM APIs. Existing customer reports will also be altered during the updat.. 

Security update - stronger password protection14-Dec-2011

Starting December 14th, CRM user passwords will be obfuscated in the Admin user interface, Customer Reports and APIs. Admin users will still be able to update the CRM user passwords in the Admin UI. The import file will preserve the password column and will allow admins to update passwords by pr.. 

Send email campaign to multiple list21-Nov-2011

Starting with November 21st, admin users are able to select multiple email list to send a campaign to. Upon sending, the system will automatically search for contacts present in multiple lists, remove any duplicates and make sure that each subscriber receives the email once... 

Special characters in product names21-Nov-2011

The Nov. 21st release allows site admins to create products and catalogs that contain special characters in their names. The product URL will automatically be generated based on the product name having the special characters replaced. The import/export functionality has been updated as well to s.. 

Site Settings Panel Added24-Aug-2011

We are starting to consolidate some of the site wide settings in a new section called Site Settings. With this release, we're enabling you to define Facebook, form security (Captcha) and shop setting. In future releases we plan to allow customers use this interface to update site timezone, count.. 

Blog Improvements - change the author of your blog post and more17-Aug-2011

Similar to other blogging platforms, we are now allowing customers to change a blog post author by selecting it from a list of site admin users. Additionally, site users can now enter a short biography and profile image that can be included in the blog post layouts using the: {tag_blogpostauthorbiog.. 

Facebook Login Enabled10-Aug-2011

We have extended our social integration functionality by allowing your customers to login in secure zone or forums using their Facebook accounts. This will increase customer retention and, with additional improvements from our side, increase the interaction between the site and its visitors. .. 

Mailbox Storage increased from 2GB to 5GB03-Aug-2011

As part of our ongoing efforts to provide customers with the best email platform possible, we have upgraded the standard mailbox size to 5GB of storage, up from 2GB. There's no additional cost to you, and there's nothing you need to do to implement these changes. The upgrade has been already.. 

Device specific site wide templates01-Aug-2011

Our multi-screen support has just got better by allowing you to define device specific site wide templates. Each template now has a default version for desktop screens and two additional ones (tablets and smartphones). When displaying a page, the system will automatically use the template corres.. 

Order and workflow notification improvements27-Jul-2011

As promised following the previous release, we are adding further enhancements to the customizable workflow & order notifications. Thus, starting with this release we have: Made the new layouts available through FTP. Starting next week, you can use Dreamweaver or any other FTP tool to gra.. 

Customizable SEO Friendly URLs for web apps20-Jul-2011

Continuing the work on this feature, we're now adding the support for customizable URLs to Web Apps module. To take advantage of this feature for your web apps, you will need to enable it from Admin > Search Engine Optimization settings page. The new URL will look like:http://www.yoursite.com.. 

AWB tracking number and tracking URL support in orders29-Jun-2011

One piece of information missing from the order system was the ability to save a tracking number (AWB) and an URL to the shipping provider web page so that customers can access information about their shipment status in the MyAccount section or through an order notification email. This feature h.. 

Packing Slip and Package Labels22-Jun-2011

Site administrator or drop shipping suppliers needs to have a way to print packaging list and package label for each order received. Also the site administrator should be able to customize the templates for both the packaging list and package label. Developers and site administrators will now be.. 

Packing Slip and Package Labels22-Jun-2011

Site administrator or drop shipping suppliers needs to have a way to print packaging list and package label for each order received. Also the site administrator should be able to customize the templates for both the packaging list and package label. Developers and site administrators will n.. 

Order Status Change Notifications15-Jun-2011

This is an essential e-commerce feature for keeping paying customers up to date with the status of their online order. We want to make sure that when a order status is changed, customer will be notified of the new order status. For example, when an order is shipped, an automated email is sent to.. 

Customizable workflow notifications available07-Jun-2011

One of the most requested features was to give partners or site administrators a way to customize workflow notification emails to include relevant information or to have it translated in the site user's language. With this release, we are providing a solution that offers the ability to customize.. 

Customizable workflow notifications available06-Jun-2011

One of the most requested features was to give partners or site administrators a way to customize workflow notification emails to include relevant information or to have it translated in the site user's language. With this release, we are providing a solution that offers the ability to customize tho.. 

Limit the number of products and web app items that can be imported at once09-Mar-2011

To increase system performance and scalability we have introduced a maximum limit for the number of products and web app items that can be exported or imported at one time. Products exceeding that threshold will be ignored and users will have to perform a subsequent export/import to complete the.. 

Email Campaign Deliverability Enhancements23-Feb-2011

To improve deliverability of email campaigns from your online business we've made the following improvements to the system: Created a global black list for email campaigns: bounced emails due to "mail box unavailable" or "user does not exist" errors will now be recorded in a Global Black List a.. 

Email Campaign Deliverability Enhancements23-Feb-2011

To improve deliverability of email campaigns from your online business we've made the following improvements to the system: Created a global black list for email campaigns: bounced emails due to "mail box unavailable" or "user does not exist" errors will now be recorded in a Global Black Li.. 

Important Notice: Security and Mail Upgrades for your Online Business31-Jan-2011

This is a notification that the hosting vendor for your Online Business will be making a major system upgrade that will require you to reset or change your password to continue using the system. If you are using hosted email i.e you can access your email account by going to mail.yourdomain.. 

Products and WebApp Items Export Now Generates a CSV File11-Jan-2011

To enable a round-trip from export to import without any file format modifications, Products and Web-apps export now generate files in raw CSV format so they can be directly re-imported after you make modifications to the data only. A couple of caveats to be aware of: The extension of the genera.. 

Products and WebApp Items Export Now Generates a CSV File11-Jan-2011

To enable a round-trip from export to import without any file format modifications, Products and Web-apps export now generate files in raw CSV format so they can be directly re-imported after you make modifications to the data only. A couple of caveats to be aware of: The extension of the ge.. 

Edit the Country and Culture set for your system and secure URLs18-Nov-2010

Another much requested enhancement, we've updated the DNS Manager interface so you can now set the country and culture for your system and secure URLs. This is really important as although your site might be in one language i.e American English you need to collect payments in the currency of another.. 

Set your WWW domain as the default URL for your site04-Nov-2010

We've now added the ability for you to set the WWW domain as the default URL for your site. That means all absolute links that are rendered on your site will use this default WWW URL. To do this you need to go to your WWW record in your Domain Name Manager and choose the WWW record that you want to .. 

DNS - Redirect non-WWW domain to WWW domain16-Oct-2010

Redirect non-WWW domain to WWW domain - we now allow you to forward "domain.com" to "www.domain.com". Here are the instructions on how to change your existing setup to take advantage of this change: Case 1: domain.com is the default URL, www.domain.com is a forward to domain.com What you sh.. 

Improved Image Thumbnail Generation21-Sep-2010

We’re introducing a simplified method to generate image thumbnails which will replace the exiting ShowThumbnail.aspx method. To use the new functionality to generate an image thumbnail for an image located at /images/cat.jpg users can query parameters in the URL like so: /images/cat.jpg?action.. 

Customizable SEO Friendly URLs for Announcements15-Sep-2010

Continuing the work started with Catalogs and Products, we're extending the support for customizable URLs to the Announcements module. To take advantage of this feature for your announcements, you will need to enable it from Admin > Search Engine Optimization settings page. The new URL will look .. 

Fedex Scheduled Maintenance Periods for September 201003-Sep-2010

Please be advised that FedEx will be carrying out 3 updates during weekend offpeak times throughout September that may affect your Online Business. If you are using Fedex as your integrated shipping calculator, you will be unable to process transactions during the following periods: From Sat.. 

New Asia-Pacific Datacenter is Open For Business12-Aug-2010

Great news for our customers in Australia! Earlier this week the systems and engineering team flicked the 'On' switch for our much anticipated Asia-Pacific Datacenter. Located in Sydney, Australia, it's now online and all new sites that are being created with "Australia" chosen as the data center lo.. 

Important update from FedEx10-Jun-2010

Please be advised of the following important update from FedEx. Customers using FedEx real-time shipping rate quoting service will be unable to process transactions on Sat 19-Jun from 9pm-11pm CST... 

Recurring Billing now pays Affiliate Commissions03-Jun-2010

For customers using affiliates, if your affiliate partners refer customers who purchase products that generate a recurring order the affiliate will now be paid commission each time the order is generated instead of just paying commissions once on the initial order... 

Dynamic Menu Items can now be Enabled/Disabled31-May-2010

web, design, email marketing, development, online marketing, Sunshine Coast, Brisbane, Australia, content management system, cms, ecommerce, seo There is now a checkbox at the bottom of each dynamic menu item that lets you choose whether a menu item is displayed live on your site. Tog.. 

Site Search has been Upgraded24-May-2010

Both the Site Search (which searches forums, blog posts, web-app items, products etc) and Product Search (which searches products only) have had the technology that powers them upgraded. The search index for your site has also been rebuilt. How it benefits you: Speed - the new site se.. 

InContext Editing08-Apr-2010

web, design, email marketing, development, online marketing, Sunshine Coast, Brisbane, Australia, content management system, cms, ecommerce, seo Our newest feature within our content management system (CMS) - InContext Editing - is now available in the Administration area and ready for use. It's.. 

Customer Service Ticketing: More granular availability options15-Mar-2010

web, design, email marketing, development, online marketing, Sunshine Coast, Brisbane, Australia, content management system, cms, ecommerce, seo If you are using the Customer Service Ticketing feature inside your business, now your customer service representatives have access to more granular co.. 

301 Redirect: New management interface now available01-Mar-2010

web, design, email marketing, content management system, online marketing, Sunshine Coast, Brisbane, cms, ecommerce, seo, development, 301 redirects We've released a new management interface inside the Administration area for your 301 Redirects. Previously you could only manage these using an im.. 

Store Locator/Google Maps: Zip codes added for Brazil, New Zealand, Japan, France, and Spain22-Feb-2010

As part of our enhancement to Web Apps back in Apr 2009, our Store Locator functionality now has full support for addresses in Brazil, New Zealand, Japan, France and Spain to the system. Click here (http://onlinebusinesswiki.com/index.php/Web_Apps_Addresses) to learn more about this functionality... 

Enhanced FTP: Now access site-wide templates & layouts15-Feb-2010

web, design, email marketing, development, online marketing, Sunshine Coast, Brisbane, Australia, content management system, cms, ecommerce, seo Have you noticed anything new when using FTP? To date you were able to update web pages and other assets such as images, scripts, css files and so fort.. 

My Account page now available10-Feb-2010

web, design, email marketing, development, online marketing, Sunshine Coast, Brisbane, Australia, content management system, cms, ecommerce, seo We've just released a new 'My Accounts' page in the Administration area of the CMS. You can now view a list of past invoices for your site, email them .. 

WebPay payment gateway12-Jan-2010

We've recently added the WebPay Payment Gateway. To learn more about the list of available gateways please click here (http://onlinebusinesswiki.com/index.php?title=Payment_Gateways#Setting_up_a_gateway). You can use this gateway by going to eCommerce->Payment Gateways... 

Gift Voucher accounting workflow change03-Jan-2010

web, design, email marketing, development, online marketing, Sunshine Coast, Brisbane, Australia, content management system, cms, ecommerce, seo Please note that gift vouchers will no longer be reported as revenue at the time of issue to help site owners comply with tax/audit rules. Income deriv.. 

Happy Holidays24-Dec-2009

From all of us here we wish you happy holidays and a prosperous and successful 2010!.. 

SagePay recurring billing enabled20-Dec-2009

We've recently added capabilities to our SagePay integration to allow secure recurring billing otherwise known as Continuous Authority transactions with Mastercard and Visa cards. Customers in the UK will benefit from this if using one of the following banks: Lloyds TSB Cardnet Barclaycard Mer.. 

We've introduced Paypal 3D15-Dec-2009

This is a security feature which ensures that payments using certain credit and debit cards are authenticated by the cardholder's bank at the time of the transaction - read more at the Paypal website. Online merchants using Paypal 3D will be able to protect themselves from chargebacks and login to C.. 

Bulk update from name and email address of your system emails25-Nov-2009

web, design, email marketing, content management system, online marketing, Sunshine Coast, Brisbane, cms, ecommerce, seo, development This has been a popular request where customers have wanted to update the from name and email address of all their system emails in bulk. System emails are any em.. 

Customize newsletter unsubscribe tag into your own language08-Nov-2009

web, design, email marketing, development, online marketing, Sunshine Coast, Brisbane, Australia, content management system, cms, ecommerce, seo Many of our customers from non-English speaking countries have asked whether they can customize the tags used in email marketing newsletters. For examp.. 

Exciting Blog User Interface Improvements04-Oct-2009

web, design, email marketing, development, online marketing, Sunshine Coast, Brisbane, Australia, content management system, cms, ecommerce, seo We've made some major improvements to our blogging interface. Now you can more intuitively create and manage your blogs. You can easily tag and classif.. 

Improved Deliverability of Email Newsletters28-Sep-2009

web, design, email marketing, development, online marketing, Sunshine Coast, Brisbane, Australia, content management system, cms, ecommerce, seo We've been working hard over the last few months to make improvements to our newsletter deliverability rate. We've added two major enhancements which w.. 

Blog Improvements: Post to your blog from an iPhone22-Sep-2009

web, design, email marketing, content management system, online marketing, Sunshine Coast, Brisbane, cms, ecommerce, seo, development Now you can post to your blog from any XML RPC blogging client. This means you can even use your iPhone to post to your blog. Such clients are often free and a br.. 

Tasks Improvements19-Sep-2009

We've made 2 improvements with the way our tasks and reminder feature works. As you may be aware you can create tasks and reminders for records such as customers, orders, cases and so forth. With this enhancement you can now: Create tasks and assign them to any user in the system Download tasks.. 

PayPal Website Standard Improvements: Authorize transactions only16-Sep-2009

Now you can pre-authorize transactions that are placed in your online shop and charge them at a later time. With this option enabled the system will pre-authorize a customer's credit card for the value of the goods purchased. You are then required to login to PayPal and complete the transaction by e.. 

National Australia Bank payment gateway31-Aug-2009

web, design, email marketing, development, online marketing, Sunshine Coast, Brisbane, Australia, content management system, cms, ecommerce, seo We've recently added the National Australia Bank payment gateway for our Australian customers. To learn more about the list of available gateways pleas.. 

IMPORTANT: Are you using Process Offline, Authorize.net or eWay payment gateway?15-Aug-2009

web, design, email marketing, development, online marketing, Sunshine Coast, Brisbane, Australia, content management system, cms, ecommerce, recurring billing, seo We're currently making several changes "under the hood" to this system, in order to secure a higher level of PCI complianc.. 

Online Business Wiki now available in Swedish13-Aug-2009

The Online Business Wiki is now available in Swedish for our customers in Sweden! You can find a link to it from Online Business Wiki (http://onlinebusinesswiki.com/). Click on the Swedish flag in the top of the page... 

New captcha improvements10-Aug-2009

We've made some big improvements to our captcha (word verification) feature. Captchas are generally a part of your online inquiry forms, newsletter subscription forms and are designed to stop automated bots from submitting spam to you. The increased amount of spam generated via online forms is becom.. 

Comment improvement28-Jul-2009

web, design, email marketing, content management system, online marketing, Sunshine Coast, Brisbane, cms, ecommerce, online shop, seo, development To date the comments feature in this system has allowed you to capture comments from your website visitors on almost any type of content. You can cap.. 

Self Publishing DVDs

Are you about to embark on self publishing a DVD but don't know where to start? There is a lot more to self publishing a DVD than merely producing a video. How are you going to promote and sell your self published DVD? How are you going manage the distribution also known as product fullfillment? We specialise in developing a complete solution..

IceBerg Tips

Preview your edited pages

The task of editing your web pages may seem a bit daunting to some, however there are many tricks within the Iceberg CMS to help you make sure nothing goes wrong. When ed..keep reading View all Tips

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