Customer Login

Always Interactive Blog

Scheduled System Update - October 31st, November 1st and 2nd

Monday, October 31, 2011 -

We are planning to update our database and server infrastructure between 31 October and 2nd of November. For each datacenter, the update will take up to 6 hours and will cause two downtime sessions of up to 15 minutes each, one at the start of the update and another one at the end. During the downtime, the following ICEBERG services will be unavailable:

  • Admin Console Access
  • FTP
  • Dreamweaver extension
  • Muse
  • ICEBERG APIs
  • Trial site creation

Additionally, the during each of the planned downtimes, the ICEBERG front-end service will experience up to 1 minute of service interruption that will display a "Site under maintenance" page for site visitors.

Please find below the schedule and expected downtime hours for each of the data centers.

Monday, October 31st, Asia Pacific datacenter update:

  • Duration: 6 hours and 15 minutes
  • Start time: Mon, 21 Oct, 21:00 Sydney time (check local time)
  • Downtime (affecting all sites): up to 15 min, starting 21:00 and ending 21:15 (check local time);
  • End of maintenance: Tue, 1 Nov, 3:15 AM (check local time)
  • Downtime (affecting all sites): up to 15 min starting 3:00 AM and ending 3:15 AM (check local time)

Tuesday, November 1st, North America datacenter update

  • Duration: 6 hours and 15 minutes
  • Start time: 1:00 AM PDT (check local time)
  • Downtime (affecting all sites): up to 15 min, starting 1:00 AM and ending 10:15 AM (check local time)
  • End of maintenance: 7:15 AM PDT (check local time)
  • Downtime (affecting all sites): up to 15 min starting with 7:00 AM and ending 7:15 AM (check local time)

Wednesday, November 2nd, Europe datacenter update

If you have any questions, please contact Contact Us.

Comments



Domain Hosting

Our Industry-Leading VPS solution. Manage your websites with dedicated resources and unmatched flexibility. Install anything on our most flexible platform No setup fees or contracts 512M-2G RAM, 20-60G Storage, 1-2T Transfer Install Anything Customize your (dv) server anyway you want with root level access to install everything your applications nee..

IceBerg Tips

The Save Buttons

Within the WYSIWYG editor you are able to save your and publish your web pages by clicking on the save icon in the top left of the editor, along with save button at the b..keep reading View all Tips

Subscribe to Our Newsletter

Spread the Word

Please feel free to tell your friends about us. SocialTwist Tell-a-Friend